Monday, September 28, 2015

It Takes Two: Technical Services and Public Services Collaborations - Next GLA Carterette Series Webinar

It Takes Two: Technical Services and Public Services Collaborations
Wednesday, October 21, 2015
2pm Eastern (11am Pacific | 12pm Mountain | 1pm Central)
In many libraries, Technical Services and Public Services are seen as two distinct functional areas with little opportunity for cross-departmental collaboration. Both functional areas possess specialized knowledge and increased communication between Technical Services and Public Services staffs is important for creating more effective and efficient workflows and, ultimately, a better experience for library patrons. It may seem impossible to know how to begin cross-training and cross-departmental collaboration when time and money are tight.
In this webinar, Jaleh Fazelian (Head of Research, Learning, & Information, John Carroll University) and Erin Leach (Head of Serials Cataloging, University of Georgia) will discuss the unique traits that Technical Services and Public Services librarians bring to collaborative projects. Fazelian and Leach will also share some practical tips for beginning and maintaining collaborative relationships between Technical Services and Public Services. While primarily directed toward academic librarians and administrators, the information in this webinar also applies to librarians in any situation where Technical Services and Public Services are separate functional areas of the library.
About the Presenters:
Jaleh Fazelian is the Head of Research, Learning, and Information at John Carroll University. She received her Bachelor & Master degrees in Historical Studies from Southern Illinois University in Edwardsville and her Master of Library Science from Indiana University. Jaleh is an active member and current Vice President/Program Chair of the Middle East Librarians Association. Her research interests include social media and the Arab Spring, navigating middle management and peer relationships, and using social media for professional development and networking.

Erin Leach is Head of Serials Cataloging at the University of Georgia. She received her Bachelor’s Degree in English from Butler University and her Master of Arts in Information Science and Learning Technology from the University of Missouri-Columbia. Erin is active in both the Association of College and Research Libraries and the Association of Library Collections and Technical Services and currently serves as chair of the Continuing Resources Section of ALCTS. Her professional interests include leadership and professional development in technical services, using social media to develop personal learning networks, and collaborations between Technical Services and Public Services staffs.

Can't make it to the live show? That's okay. The session will be recorded and available on the Carterette Series Webinars site for later viewing.

To register for the online event
1. Go to registration page:
2. Complete and submit the form.
3. A URL for the event will be emailed to you immediately after registration.
Contact a member of the Carterette Series planning team with questions or suggestions:

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