Tuesday, October 19, 2010
Thanks so much for your feedback! Carol Stanley, GLA President and COMO Program Chair
Thursday, October 7, 2010
The following survey will be available from 10/7/2010 to 10/28/2010 and should take no more than 10-15 minutes of your time. Your thoughts will be greatly appreciated!
Monday, October 4, 2010
President: Carolyn Fuller, Henry County Public Library
1st Vice President/President Elect: Elizabeth Bagley, Agnes Scott College
2nd Vice President/Membership Chair: Pat Carterette, Georgia Public Library Service
Secretary: Debbie Holmes, College of Coastal Georgia
Treasurer: Cathy Jeffrey, Clayton State University
Thanks to all the nominees agreeing to serve their state library association in these capacities. GLA would have been most fortunate regardless of the results! Carol Stanley, 2010 GLA President
Friday, October 1, 2010
The Customer Service Experience @ Your Library blended learning program involves participants in three interactive learning environments as we explore best practices in improving customer satisfaction through the creation of outstanding customer experiences.
Participants are expected to obtain and read "The Experience Economy", respond online to weekly questions from the instructor and attend the introductory pre-conference session on Wednesday, Oct. 13 at 4pm at the COMO Conference in Athens.
Note - you must be registered for the conference to attend the October 13th session. If you're unable to attend the kick-off session at COMO but want to participate in the three week blended learning workshop, please contact Pat Carterette at firstname.lastname@example.org
Dates: Starts October 13 - Ends November 18, 2010
- October 13 session - Athens Classic Center.
- October 27-November 16 - readings and online assignments
- November 18 - "Live" webinar at 2:00pm
Cost: No charge to Georgia library staff
Contact Hours: 5.0 continuing education contact hours. A certificate of attendance will be issued by GPLS.
Click here for more information and to register.
This workshop is brought to you by the Georgia Public Library Service, a Unit of the University System of Georgia
This workshop explores basic management principles, relates those principles to each individual's self-perceptions of themselves as managers, and allows participants to clearly define their management style. Throughout it stays focused on the fact that of the library's four essential resources---staff, technology, collections, and facilities---staff is the only resource where the "human factor" has to constantly be kept in mind. Registration is limited to 25.
Date: Wednesday, Oct. 27, 2010
Location: Mary Willis Library, Washington, GA
Contact hours: 12 continuing education contact hours. This workshop satisfies requirements for the Certified Public Library Administrator Certificate Program.
Intended audience: Public library directors, managers and other with marketing responsibilities or an interest in marketing.
Presenter: Wayne Piper, former professional development director at the Ohio Library Council
Dates: October 28-29, 2010
Where: Decatur Library, Decatur, GA
Cost: $250 for Georgia library staff
Click here for more information and to register. Hurry, registration ends soon.