COMO Evaluation Form

Please share your comments and suggestions regarding the 2010 GaCOMO Conference by taking a brief moment to complete the COMO Evaluation Form.

http://www.surveymonkey.com/s/PVJVD8M

Thanks so much for your feedback! Carol Stanley, GLA President and COMO Program Chair

GLA Interest Group Survey

The GLA Interest Group Council is soliciting member input on our current roster of Interest Groups and suggestions for new groups. Are you interested in the GLA Interest Groups? Uninterested? Either way, we want to hear from you!

The following survey will be available from 10/7/2010 to 10/28/2010 and should take no more than 10-15 minutes of your time. Your thoughts will be greatly appreciated!

http://www.zoomerang.com/Survey/WEB22B4NGZ7E3G

GLA Election Results for 2011 Officers

The GLA Officers for 2011 are:

President: Carolyn Fuller, Henry County Public Library
1st Vice President/President Elect: Elizabeth Bagley, Agnes Scott College
2nd Vice President/Membership Chair: Pat Carterette, Georgia Public Library Service
Secretary: Debbie Holmes, College of Coastal Georgia
Treasurer: Cathy Jeffrey, Clayton State University

Thanks to all the nominees agreeing to serve their state library association in these capacities. GLA would have been most fortunate regardless of the results! Carol Stanley, 2010 GLA President

The Customer Service Experience @ Your Library: a blended learning opportunity

How would you and your library benefit from learning the best practices in improving customer satisfaction through the creation of outstanding customer experiences? You just might be surprised!

The Customer Service Experience @ Your Library blended learning program involves participants in three interactive learning environments as we explore best practices in improving customer satisfaction through the creation of outstanding customer experiences.

Participants are expected to obtain and read "The Experience Economy", respond online to weekly questions from the instructor and attend the introductory pre-conference session on Wednesday, Oct. 13 at 4pm at the COMO Conference in Athens.

Note - you must be registered for the conference to attend the October 13th session. If you're unable to attend the kick-off session at COMO but want to participate in the three week blended learning workshop, please contact Pat Carterette at pcarterette@georgialibraries.org

Dates: Starts October 13 - Ends November 18, 2010

• October 13 session - Athens Classic Center.
• October 27-November 16 - readings and online assignments
• November 18 - "Live" webinar at 2:00pm

Audience: All library staff, but especially public service staff.

Cost: No charge to Georgia library staff 

Contact Hours: 5.0 continuing education contact hours. A certificate of attendance will be issued by GPLS.
Click here for more information and to register.
This workshop is brought to you by the Georgia Public Library Service, a Unit of the University System of Georgia

Basic Management Skills Workshop on Oct. 27 in Washington, GA

This workshop explores basic management principles, relates those principles to each individual's self-perceptions of themselves as managers, and allows participants to clearly define their management style. Throughout it stays focused on the fact that of the library's four essential resources---staff, technology, collections, and facilities---staff is the only resource where the "human factor" has to constantly be kept in mind. Registration is limited to 25.

Date: Wednesday, Oct. 27, 2010

Time: 9:30-12:30

Location: Mary Willis Library, Washington, GA

Cost: $10

Click here for more information and to register.

Audience: For anyone in public, academic or school libraries new to management as well as those interested in brushing up on management skills.

Certification contact hours: 2.5 contact hours. A certificate of attendance will be issued by GPLS.

For more info: Contact Pat Carterette at GPLS: pcarterette@georgialibraries.org or 404-235-7124

PLA Marketing Workshop Oct. 28-29 at the Decatur Library

This two-day program will provide working librarians with the skills and knowledge they need to effectively market the library’s programs and services. The program is interactive and it includes a variety of group exercises based on a case study about a medium-sized county library with multiple branches. Using the same case study throughout the training will give participants an opportunity to apply what they are learning in a practical way in the “real” library – and to see the effects of the decisions they make throughout the two-day program.

Contact hours: 12 continuing education contact hours. This workshop satisfies requirements for the Certified Public Library Administrator Certificate Program.

Intended audience: Public library directors, managers and other with marketing responsibilities or an interest in marketing.

Presenter: Wayne Piper, former professional development director at the Ohio Library Council

Dates: October 28-29, 2010
Where: Decatur Library, Decatur, GA
Cost: $250 for Georgia library staff

Click here for more information and to register. Hurry, registration ends soon.